Capture, with no signal
Photos, GPS, timestamp, notes, checklist — written to the phone first and queued second. Kill the app, lose the bars, drive through a dead zone: the queue survives it and sends itself when signal comes back.
Job photos in. Proof out.
Your crew shoots the job, adds a note, taps Submit — in a plant room with no signal if that's where the work is. It lands in the office as a branded report your customer signs off. Every photo time‑stamped. Nothing editable after the fact.
Free for one person, five reports a month. No card to look around.
What it does
Three things, done properly.
Not a field service platform. No dispatch, no inventory, no general ledger. The narrow scope is the strategy — it is what lets the part you actually use work in a basement on a dead phone signal.
Visibility in the office
One inbox, newest first, with the reports that need a look pulled to the top — a job shot with no photos, a customer who raised an issue. Search the notes, filter by job or tech, and see what has actually landed.
Proof the customer signs
A branded PDF and a share link with your logo on them. The customer answers “Yes, all good” or “Something's not right” — once, in writing, timestamped. No account for them to make, no app to install.
Why crews keep it
Built for the basement, not the demo.
The work happens in plant rooms, crawl spaces and rural sites. A product that needs a bar of signal to hold a photograph is a product that loses the one photograph the argument turns on.
- Offline is the default state, not a fallback
- Never a green tick over work that hasn't left the phone
- Reports belong to the company, not to a phone that walked out
- Your logo and license on the report. Ours nowhere on a paid plan
Pricing
Priced by crew size. Not by seat.
Within a band, an extra technician is free. A price that pays you to keep people off the app is a price that kills the record it exists to build.
Solo
Up to 3 people on jobs
$19/ month, flat
Billed monthly. Cancel anytime.
- Up to 3 technicians, one flat bill
- 3 office staff, free — they never count as technicians
- Unlimited jobs, photos and reports
- Your logo and license on every report
- Every feature. Nothing held back.
Team
Up to 10 people on jobs
$39/ month, flat
Billed monthly. Cancel anytime.
- Up to 10 technicians, one flat bill
- 3 office staff, free — they never count as technicians
- Quotes, invoices and accounting export
- Crew calendar feed and review requests
- Every feature. Nothing held back.
Crew
Up to 20 people on jobs
$75/ month, flat
Billed monthly. Cancel anytime.
- Up to 20 technicians, one flat bill
- 3 office staff, free — they never count as technicians
- Adding a tech inside your band costs nothing
- Bands move up when you ask, never quietly
- Every feature. Nothing held back.
Free — one person, five reports a month
Enough to run a week of real jobs through it before you decide. FieldLog's name is on the report, and your evidence is kept forever either way.
Works with what you already use
Small integrations, honestly scoped.
Each one is a projection of something FieldLog already holds. None creates a record the product didn't have.
Crew calendar feed
Booked visits in Google, Apple or Outlook Calendar. Read-only, revocable, no reminders of ours.
Review request at sign-off
Your Google review link, offered only after a customer answers “Yes, all good”.
Xero & QuickBooks
Invoices as a CSV in their import layout. No connection to keep alive.
Share link & PDF
Every report, quote and invoice has both. Paste into email, text or a GC's portal.
Photo ZIP
The whole job's images, stamped, for an insurer or an adjuster who wants the originals.
Email delivery
The report goes out from your company's name, with the link and the PDF on it.
No SMS integration, and no plan for one. We won't message your customers on your behalf.
Frequently asked questions
Anything not answered here, mail us. A person reads it.
Does it really work with no signal?
That is the case it was built for. Everything is written to the phone first — photos, notes, checklist — and queued second. The queue survives the app being killed and sends itself when signal returns. You will never see a green tick over work that is still sitting on a phone.
What is on the photos themselves?
The time and date, burned into the image so they survive being forwarded, screenshotted, or dropped into somebody else's email. The job address sits on the report instead — so a photo that gets separated from its report never carries a customer's home address along with it.
Can a report be changed after it's submitted?
No — and that is enforced by the database, not by a policy somebody could decide to bend. The moment your technician hits Submit, the report and its photos are frozen. Nobody in your company can edit one. Neither can we. That is the difference between evidence and notes.
What does the customer actually see?
A page carrying your logo and your colours — the photos, the notes, the checklist. They answer “Yes, all good” or “Something's not right”, both weighted the same, once, and timestamped. No account to make, no app to install, no login to lose.
How do I get my crew on it?
You send a join code from the office. The field app is invite-only and carries no signup and no payment screen at all, so a technician never sees a bill or a plan. You sign up and pay on the web, once.
Do office staff count towards my band?
No. The band counts technicians — anyone taking photos in the app. Every paid band also includes three office people who read, search and send reports but never go out on a job. They are free, on every band.
Can I get my data back out?
Any time, without asking us first. Every report has a PDF and a share link. A job's photographs come out as a ZIP with their stamps intact. Invoices export as a CSV in Xero and QuickBooks' own import layout. It is your evidence, and it is not a hostage.
Is this field service management software?
No, and deliberately not. No dispatch, no routing, no inventory, no ledger. It does three things — capture, visibility, proof. If you need a platform, this is not one, and the narrow scope is exactly why the part you do use works in a basement.